:root{--app-height:100dvh;--viewport-offset-top:0px;--color-primary:#ff6b2c;--color-primary-dark:#e9581d;--color-primary-deep:#c94713;--color-primary-light:#fff1ea;--color-primary-soft:#fff7f3;--color-text:#262626;--color-muted:#6f6f6f;--color-placeholder:#9a9a9a;--color-border:#e9e5e2;--color-background:#faf8f7;--color-surface:#fff;--color-success:#22a35a;--shadow-soft:0 8px 24px #281e190f;--shadow-card:0 24px 70px #281e191f;--shadow-primary:0 8px 22px #ff6b2c33}*{box-sizing:border-box;margin:0;padding:0}html{background:var(--color-background);overscroll-behavior:none;width:100%;height:100%}body{width:100%;min-height:100%;color:var(--color-text);background:radial-gradient(circle at 0 0,#ff6b2c1a,#0000 34%),radial-gradient(circle at 100% 100%,#ffa87d14,#0000 32%),linear-gradient(135deg,#fff8f4 0%,#faf8f7 50%,#fff 100%);margin:0;font-family:Arial,Helvetica,sans-serif}button,input{font:inherit}button{cursor:pointer;-webkit-tap-highlight-color:transparent}button:disabled,input:disabled{cursor:not-allowed;opacity:.65}.page-container{justify-content:center;align-items:center;width:100%;min-height:100dvh;padding:24px;display:flex}.chat-card{border:1px solid var(--color-border);width:100%;max-width:620px;height:min(760px,100dvh - 48px);box-shadow:var(--shadow-card);-webkit-backdrop-filter:blur(16px);background:#fffffffa;border-radius:26px;flex-direction:column;display:flex;overflow:hidden}.chat-header{z-index:5;color:#fff;background:linear-gradient(135deg, var(--color-primary-dark) 0%, var(--color-primary) 100%);flex:none;justify-content:space-between;align-items:center;gap:16px;min-height:82px;padding:16px 22px;display:flex;position:relative;box-shadow:0 8px 24px #ff6b2c2e}.chat-header-content{min-width:0}.chat-header h1{letter-spacing:-.3px;margin-bottom:3px;font-size:20px;line-height:1.2}.chat-header p{color:#ffffffe6;font-size:13px;line-height:1.35}.online-status{color:#fff;-webkit-backdrop-filter:blur(8px);background:#ffffff1f;border:1px solid #ffffff29;border-radius:999px;flex:none;align-items:center;gap:6px;padding:6px 9px;font-size:11px;font-weight:600;display:inline-flex}.online-status:before{content:"";background:var(--color-success);border-radius:50%;flex:none;width:8px;height:8px;box-shadow:0 0 0 4px #22a35a2e}.chat-messages{overscroll-behavior:contain;scroll-behavior:smooth;-webkit-overflow-scrolling:touch;scrollbar-width:thin;scrollbar-color:#d8d2ce transparent;background:linear-gradient(#fffaf7 0%,#faf8f7 100%);flex:auto;min-height:0;padding:24px 24px 32px;overflow:hidden auto}.chat-messages::-webkit-scrollbar{width:6px}.chat-messages::-webkit-scrollbar-track{background:0 0}.chat-messages::-webkit-scrollbar-thumb{background:#d8d2ce;border-radius:999px}.messages-end{width:100%;height:1px;scroll-margin-bottom:16px}.message-row{margin-bottom:14px;animation:.22s message-enter;display:flex}.message-row-bot{justify-content:flex-start}.message-row-user{justify-content:flex-end}.message-bubble{word-break:break-word;overflow-wrap:anywhere;border-radius:18px;max-width:78%;padding:12px 16px;font-size:15px;line-height:1.5}.message-bubble-bot{color:var(--color-text);border:1px solid var(--color-border);background:#fff;border-bottom-left-radius:6px;box-shadow:0 5px 16px #281e190f}.message-bubble-user{color:#fff;background:linear-gradient(135deg, var(--color-primary) 0%, var(--color-primary-dark) 100%);border-bottom-right-radius:6px;box-shadow:0 6px 18px #ff6b2c33}.insurance-options{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:8px;margin-bottom:18px;display:grid}.insurance-option{min-height:48px;color:var(--color-primary-dark);background:var(--color-primary-light);text-align:left;border:1px solid #ff6b2c3d;border-radius:14px;padding:13px 38px 13px 14px;font-weight:700;transition:transform .15s,background .15s,border-color .15s,box-shadow .15s;position:relative}.insurance-option:after{content:"›";color:var(--color-primary);font-size:20px;font-weight:500;line-height:1;position:absolute;top:50%;right:14px;transform:translateY(-52%)}.insurance-option:hover{border-color:var(--color-primary);background:#ffe6d9;transform:translateY(-1px);box-shadow:0 7px 18px #ff6b2c24}.insurance-option:active{transform:translateY(0)}.chat-footer{z-index:10;border-top:1px solid var(--color-border);-webkit-backdrop-filter:blur(14px);background:#fffffffa;flex:none;padding:16px 18px;position:relative;box-shadow:0 -8px 24px #281e190d}.chat-input-form{align-items:center;gap:10px;width:100%;display:flex}.chat-input{min-width:0;height:50px;color:var(--color-text);background:#fff;border:1px solid #d9d4d1;border-radius:15px;outline:none;flex:auto;padding:0 16px;font-size:16px;transition:border-color .15s,box-shadow .15s,background .15s}.chat-input::placeholder{color:var(--color-placeholder)}.chat-input:focus{border-color:var(--color-primary);background:#fff;box-shadow:0 0 0 4px #ff6b2c1f,0 5px 14px #ff6b2c14}.send-button,.restart-button{color:#fff;background:linear-gradient(135deg, var(--color-primary) 0%, var(--color-primary-dark) 100%);border:0;border-radius:15px;min-height:50px;font-weight:700;transition:transform .15s,background .15s,box-shadow .15s;box-shadow:0 7px 18px #ff6b2c33}.send-button{flex:none;padding:0 22px}.restart-button{width:100%;padding:0 20px}.send-button:hover,.restart-button:hover{background:linear-gradient(135deg, var(--color-primary-dark) 0%, var(--color-primary-deep) 100%);transform:translateY(-1px);box-shadow:0 9px 22px #ff6b2c42}.send-button:active,.restart-button:active{transform:translateY(0)}.sending-text{color:var(--color-muted);text-align:center;padding:8px 0;font-size:14px}@keyframes message-enter{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}@media (max-width:600px){html,body{overscroll-behavior:none;width:100%;height:100%;overflow:hidden}body{width:100%;position:fixed;inset:0}.page-container{top:var(--viewport-offset-top,0px);width:100%;height:var(--app-height,100dvh);align-items:stretch;min-height:0;padding:0;display:flex;position:fixed;left:0;overflow:hidden}.chat-card{width:100%;max-width:none;height:100%;min-height:0;box-shadow:none;border:0;border-radius:0}.chat-header{min-height:76px;padding-top:max(14px, env(safe-area-inset-top));padding-bottom:14px;padding-left:18px;padding-right:18px}.chat-header h1{font-size:20px}.chat-header p{font-size:13px}.online-status{padding:7px 10px;font-size:12px}.chat-messages{overscroll-behavior-y:contain;-webkit-overflow-scrolling:touch;flex:auto;min-height:0;padding:18px 18px 24px;overflow:hidden auto}.message-bubble{max-width:88%;padding:11px 14px;font-size:15px}.insurance-options{grid-template-columns:1fr;gap:9px}.insurance-option{width:100%;min-height:46px}.chat-footer{padding-top:10px;padding-left:12px;padding-right:12px;padding-bottom:max(10px, env(safe-area-inset-bottom));flex:none}.chat-input-form{gap:8px}.chat-input{height:50px;min-height:50px;font-size:16px}.send-button{min-width:96px;height:50px;padding:0 18px}}@media (max-width:390px){.chat-header,.chat-messages{padding-left:14px;padding-right:14px}.chat-footer{padding-left:10px;padding-right:10px}.send-button{min-width:88px;padding:0 14px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}.widget-container{width:100%;height:var(--app-height,100dvh);min-height:0;margin:0;padding:0;overflow:hidden}.widget-container .chat-card{width:100%;max-width:none;height:100%;min-height:0;box-shadow:none;border:0;border-radius:0}.chat-start-options,.direct-options{gap:12px;width:100%;max-width:470px;margin:8px auto 20px;display:grid}.chat-start-intro{gap:4px;margin-bottom:4px;display:grid}.chat-start-intro strong{color:var(--color-text);font-size:17px;font-weight:700;line-height:1.3}.chat-start-intro span{color:var(--color-muted);font-size:13px;line-height:1.45}.start-option{width:100%;min-height:84px;color:var(--color-text);border:1px solid var(--color-border);text-align:left;cursor:pointer;background:#fff;border-radius:14px;grid-template-columns:44px minmax(0,1fr) 20px;align-items:center;gap:14px;padding:15px 16px;transition:transform .18s,border-color .18s,box-shadow .18s,background .18s;display:grid;position:relative;overflow:hidden}.start-option:hover{border-color:#ff6b2ca6;transform:translateY(-1px);box-shadow:0 8px 24px #281e1914}.start-option:active{transform:translateY(0)}.start-option-icon{width:44px;height:44px;color:var(--color-primary);background:var(--color-primary-light);border:1px solid #ff6b2c1f;border-radius:12px;flex:0 0 44px;justify-content:center;align-items:center;display:flex;overflow:hidden}.start-option-icon svg{stroke-width:1.8px;stroke-linecap:round;stroke-linejoin:round;min-width:22px;min-height:22px;display:block;fill:none!important;stroke:currentColor!important;width:22px!important;max-width:22px!important;height:22px!important;max-height:22px!important}.start-option-content{flex-direction:column;align-items:flex-start;gap:4px;min-width:0;display:flex}.start-option-content strong{color:var(--color-text);font-size:14px;font-weight:700;line-height:1.3;display:block}.start-option-content small{color:var(--color-muted);font-size:12px;font-weight:400;line-height:1.45;display:block}.start-option-arrow{color:var(--color-primary);justify-content:center;align-items:center;font-size:18px;line-height:1;transition:transform .18s;display:flex}.start-option:hover .start-option-arrow{transform:translate(3px)}.start-option-primary{color:#fff;background:linear-gradient(135deg, var(--color-primary) 0%, #ff6330 100%);border-color:var(--color-primary);box-shadow:0 8px 20px #ff6b2c1f}.start-option-primary:hover{background:linear-gradient(135deg, var(--color-primary-dark) 0%, var(--color-primary) 100%);border-color:var(--color-primary-dark);box-shadow:0 10px 24px #ff6b2c33}.start-option-primary .start-option-icon{color:#fff;background:#ffffff29;border-color:#ffffff29}.start-option-primary .start-option-content strong{color:#fff}.start-option-primary .start-option-content small{color:#ffffffe0}.start-option-primary .start-option-arrow{color:#fff}.chat-start-note{color:var(--color-muted);text-align:center;margin-top:2px;font-size:11px;line-height:1.4}.direct-insurance-button{width:100%;min-height:76px;color:var(--color-text);border:1px solid var(--color-border);background:#fff;border-radius:14px;align-items:center;gap:14px;padding:15px 16px;text-decoration:none;transition:transform .18s,border-color .18s,box-shadow .18s;display:flex;position:relative}.direct-insurance-button:hover{border-color:var(--color-primary);transform:translateY(-1px);box-shadow:0 8px 24px #281e1914}.direct-icon{width:44px;height:44px;color:var(--color-primary);background:var(--color-primary-light);border:1px solid #ff6b2c1f;border-radius:12px;flex:0 0 44px;justify-content:center;align-items:center;display:flex;overflow:hidden}.direct-icon svg{stroke-width:1.8px;stroke-linecap:round;stroke-linejoin:round;min-width:23px;min-height:23px;display:block;fill:none!important;stroke:currentColor!important;width:23px!important;max-width:23px!important;height:23px!important;max-height:23px!important}.direct-insurance-button>span:nth-child(2){flex-direction:column;flex:1;align-items:flex-start;gap:4px;min-width:0;display:flex}.direct-insurance-button strong{color:var(--color-text);font-size:14px;font-weight:700;line-height:1.3;display:block}.direct-insurance-button small{color:var(--color-muted);font-size:12px;font-weight:400;line-height:1.4;display:block}.direct-arrow{color:var(--color-primary);margin-left:auto;font-size:19px;line-height:1;transition:transform .18s}.direct-insurance-button:hover .direct-arrow{transform:translate(3px)}.direct-disclaimer{color:var(--color-muted);padding:2px 4px;font-size:11px;line-height:1.5}.assisted-back-button,.direct-back-button{width:fit-content;color:var(--color-muted);cursor:pointer;background:0 0;border:0;padding:7px 3px;font-size:12px;font-weight:600}.assisted-back-button:hover,.direct-back-button:hover{color:var(--color-primary-dark)}.chat-brand{color:#ffffffdb;letter-spacing:.08em;text-transform:uppercase;margin-bottom:2px;font-size:10px;font-weight:800;line-height:1.1;display:block}.chat-progress{background:#f5e8df;flex:0 0 4px;width:100%;height:4px;overflow:hidden}.chat-progress-bar{background:linear-gradient(90deg,#ffc107,#ffad00);border-radius:0 999px 999px 0;height:100%;transition:width .35s;box-shadow:0 0 8px #ffb00047}.privacy-note{color:var(--color-muted);text-align:center;margin-top:8px;padding:0 4px;font-size:10.5px;line-height:1.4}.finished-state{grid-template-columns:auto 1fr;align-items:center;gap:12px;display:grid}.finished-icon{color:#fff;background:var(--color-success);border-radius:50%;justify-content:center;align-items:center;width:42px;height:42px;font-size:20px;font-weight:800;display:flex}.finished-copy{gap:3px;display:grid}.finished-copy strong{color:var(--color-text);font-size:14px}.finished-copy span{color:var(--color-muted);font-size:11.5px;line-height:1.4}.finished-state .restart-button{grid-column:1/-1;margin-top:2px}@media (max-width:600px){.chat-start-options,.direct-options{margin-top:4px}.start-option{grid-template-columns:40px minmax(0,1fr) 18px;gap:12px;min-height:78px;padding:13px 14px}.start-option-icon,.direct-icon{flex-basis:40px;width:40px;height:40px}.start-option-icon svg{min-width:20px;min-height:20px;width:20px!important;max-width:20px!important;height:20px!important;max-height:20px!important}.direct-icon svg{min-width:21px;min-height:21px;width:21px!important;max-width:21px!important;height:21px!important;max-height:21px!important}.start-option-content strong,.direct-insurance-button strong{font-size:13.5px}.start-option-content small,.direct-insurance-button small{font-size:11.5px}.direct-insurance-button{min-height:70px;padding:13px 14px}}@media (max-width:390px){.start-option{grid-template-columns:38px minmax(0,1fr) 16px;gap:10px;padding:12px}.start-option-icon,.direct-icon{flex-basis:38px;width:38px;height:38px}.chat-start-intro strong{font-size:16px}}